Privacy Policy

Last updated: July 19, 2023

1. Introduction

Welcome to Zabhost, a managed WordPress hosting provider. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

2. Information We Collect

2.1 Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, contact information, and billing details. We use this information to provide and manage our services, communicate with you, and process payments.

2.2 Analytics and Cookies: We use analytics tools, including Google Analytics and Statcounter, to gather information about how you interact with our website. This may include your IP address, browser type, device information, and website usage data. We also use cookies to enhance your experience and track usage patterns. You can manage cookie preferences through your browser settings.

3. Data Usage and Sharing

3.1 Service Provision: We may use your personal information to provide and improve our services, including customer support, account management, and technical operations.

3.2 Internal Marketing and Communication: We may use your personal information to send you marketing emails, newsletters, and updates about our services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.

3.3 Data Sharing: We do not sell or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and analytics providers. These service providers are contractually obligated to keep your information confidential and only use it for the purposes of providing their services to us.

3.4 Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

4. Data Security

4.1 We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

5.1 Access and Updates: You have the right to access and update your personal information. If you would like to review, correct, or delete any personal information we hold about you, please contact us using the information provided below.

5.2 Opt-out: You can opt-out of receiving marketing emails and newsletters by following the unsubscribe instructions provided in the emails. However, please note that even if you opt-out of marketing communications, we may still send you transactional or service-related messages.

6. GDPR Compliance

6.1 We acknowledge and comply with the General Data Protection Regulation (GDPR) for the collection, use, and retention of personal information from European Union (EU) residents. If you are an EU resident, you have certain rights under the GDPR, including the right to access, rectify, or erase your personal information. Please contact us using the information provided below to exercise your rights.

7. Changes to this Privacy Policy

7.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification directly. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us by clicking here.